Shipping & Delivery Policy
COVID-19 UPDATE (3/2020);
Due to safeguards in place to protect distribution center employees, shipments may be delayed. We apologize for any inconvenience.
By purchasing at Sassy Beauty Vybz Closet you agree with this policy.
At Sassy Beauty Vybz Closet our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–7 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–45 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 45 days to arrive at their destination but can take longer from time to time.
**SBV Closet will not be held responsible for lost goods if an incorrect shipping address has been entered.
Shipping Time is stated in calendar days. The delivery time may be longer than stated during the high season and international holidays. SBV Closet does not take responsibility for the delivery delays that happen due to third-party services.
*If your package should not show up, or arrives damaged, please contact us @ firstname.lastname@example.org